Question 1

Can I order Custom color/sizes?

Accepted Answer

Absolutely! We can create a wig exactly to fit your needs. We also offer low cost options for color adjustment, and cap alterations.

Question 2

Do you offer a Large Order Discounts?

Accepted Answer

Yes! we do offer various large order discounts. Please don't hesitate to reach out for a quote.

Question 3

What are your pickup/shipping options?

Accepted Answer

We are located in Burbank CA. Pickup options are available. We also offer delivery (at a small fee) in Los Angeles county.

We offer premium or standard shipping for orders under $150. For items over $150 value, we only offer premium shipping. All items will be packages as needed to keep them in the best condition possible. However, we do recommend if you are local to pick up the wigs in person.

Depending on order volume: Ground orders received by 3:00PM (PST), Monday-Friday, will be processed the within 48 hours and shipped within 5-7 business days. Priority and overnight orders will shipped within 48 hours if received by 3:00 PM (PST), Monday-Friday. Large orders subject to longer lead times. Shipping prices are based on weight through Fedex & UPS algorithms.

Question 4

How long will my order take?

Accepted Answer

Orders for rentals will be processed within 48 hours and be ready for pickup/shipping. 
Custom orders are typically ready in 2-3 weeks depending on the size and labor needed to complete the order. 
Rush orders are available upon request.

Question 5

What can I use to clean the lace?

Accepted Answer

We recommend that you use 99% alcohol to gently clean the lace of your hairpiece. NEVER UE OIL BASED REMOVERS/CLEANERS ON LACE PIECES. Not only will this will create challenges when reapplying in the future, but the oils can break down and deteriorate the lace.

Can I order Custom color/sizes?

Do you offer a Large Order Discounts?

What are your pickup/shipping options?

How long will my order take?

What can I use to clean the lace?

FAQ

Phone: (805) 453 - 0705
Email: info@hooliganhairpieces.com